Terms of Service

1. Acceptance of Terms

By accessing and using the White Cards service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

White Cards provides smart card products and services that allow users to share digital content through a physical card product. The Service includes the physical cards, the website, and the digital profiles created by users.

3. Account Registration

To use certain features of the Service, you must register for an account. You agree to provide accurate and complete information when creating your account, and to update this information to keep it accurate and current.

4. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Service, you agree to our collection and use of information as described in the Privacy Policy.

5. User Content

You are solely responsible for the content you choose to share through your White Card. This includes links, images, text, and any other content associated with your profile. You agree not to use the Service to share content that is illegal, harmful, threatening, abusive, or otherwise offensive.

6. Payment and Refunds

All purchases are final and non-refundable unless the product is defective. If you receive a defective product, please contact our support team within 14 days of receipt for a replacement.

7. Business Subscriptions & Non-Payment

For business subscription plans (including Social Media Packs and any recurring service plans), continued access is conditional on timely payment. If a subscription payment fails or is not settled by the due date, we reserve the right to suspend or revoke access to the associated services and to reclaim any physical products (including White Cards, display stands, and related materials) provided as part of the subscription.

In the event of non-payment, the business must prepare all supplied products for collection by us or our authorised courier within 7 days of being notified. If the products remain on display, in use, or are not made available for collection after this 7-day period, the business will be charged a holding fee of £0.08 per day, per product, until the products are returned or collection is completed. This fee is in addition to any outstanding subscription balance and may be invoiced separately.

As an alternative to returning the products, the business may choose to either (a) buy out the products outright for a one-time price quoted by us, or (b) resubscribe to an active plan to restore service and retain the products. Both options must be agreed in writing before the end of the 7-day collection window to avoid holding fees.

Demo Cards: When we provide demo cards or sample products to a business for evaluation, the business has 3 to 7 days to make a decision on whether to proceed with a subscription or purchase. After this period we will arrange collection of the demo products. If any card or product is lost, damaged beyond reasonable use, or not returned at the point of collection, the business will be invoiced for its original retail price per card or product.

8. Termination

We reserve the right to terminate or suspend your account and access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

9. Changes to Terms

We may modify these Terms at any time. We will provide notice of changes by posting the updated Terms on our website. Your continued use of the Service after any changes indicates your acceptance of the new Terms.

10. Contact Information

If you have any questions about these Terms, please contact us at nfinityimmersive@gmail.com.